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mgintoli
Oct 23, 2021
In Negaive Reviews
Purchased from Carvana in July 21- vehicle delivery was delayed- delivery was 8/12 The vehicle was dirty- and had undisclosed damage worse than the defects they noted. Garbage and dog hair from the previous owner. I ended up cleaning it myself and Silver Rock took care of 3 items. Now after waiting 2 1/2 months for a reg- they send me commercial plates because they mistakenly put the gvwr at 9400 # which disqualified it for a passenger plate- which i should have received- also wrong color- wrong model- multiple serious mistakes- i call immediately and after an hour on the phone they say they will call me back- which they did not. Now what?? I am left to fix this?? Horrible- a normal dealership in CT would have given me plates and registration on the spot at delivery. Carvana is the worst- dishonest- unscrupulous dealer
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mgintoli

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